Indira Gandhi International Airport (IGI), Delhi, stands as India’s largest and busiest aviation hub, handling over 70 million passengers annually and serving as the primary gateway to the nation’s capital.
As a critical node in India’s rapidly expanding aviation infrastructure, IGI Airport is not merely a transportation facility but a dynamic ecosystem that generates thousands of employment opportunities across ground handling, passenger services, ramp operations, and airport management. For job seekers aspiring to enter the aviation industry, securing a ground staff position at Delhi Airport represents entry into a sector that offers unparalleled career growth, exposure to international operations, and the excitement of working at one of the world’s busiest airports.
India’s aviation sector is experiencing unprecedented growth, driven by rising disposable incomes, increased air travel demand, and the government’s focus on expanding airport infrastructure under the UDAN scheme and regional connectivity initiatives. With new corporate offices and business districts emerging across Delhi NCR—from Gurugram’s Cyber City to Noida’s commercial corridors—and gated communities and luxury apartments expanding in areas surrounding the airport, the demand for skilled aviation professionals has grown exponentially.
Delhi Airport itself has undergone massive modernization, with the opening of Terminal 3, expansion of Terminal 1, and continuous upgrades to cargo and ground handling facilities, creating a sustained need for qualified ground staff.
Delhi Airport ground staff jobs offer excellent career stability, competitive compensation, and the prestige of being part of India’s aviation success story. The roles are particularly suitable for 10th and 12th pass candidates seeking entry into a dynamic industry, graduates looking for customer-facing roles, and individuals with a passion for aviation. With major recruitment drives announced by organizations like Air India SATS (AISATS), RAMP360 Ground Handling Services, and IGI Aviation Services, 2026 presents a golden opportunity for aspiring candidates to join the aviation workforce.
This comprehensive guide provides detailed information on all Delhi Airport ground staff job opportunities for 2026, including eligibility criteria, salary structures, application processes, and the various roles available across ground handling and passenger service operations.
Current Recruitment Status: Delhi Airport Ground Staff Vacancies 2026
Multiple organizations are actively recruiting for ground staff positions at Delhi’s Indira Gandhi International Airport. The following table provides a comprehensive overview of current and recent recruitment drives:
| Organization | Post Name | Total Vacancies | Qualification | Interview/Application Status | Official Channel |
|---|---|---|---|---|---|
| Bhartiya Airways | Airport Ground Staff | 900 | 12th Pass | Active; Online Interview | Placement India |
| Air India SATS (AISATS) | Helpers, Turn Around Coordinators, Load Control Agents, Supervisors, Duty Managers | Various | 10th Pass to Graduate | Walk-in concluded (March 16, 2026) | AISATS Official |
| RAMP360 Ground Handling | Passenger Service Executives, Equipment Operators, Handyman, Team Leaders, Technicians | Various | 10th Pass to Graduate | Active; Apply Online | RAMP360 Official |
| Indo Sky Aviation | Airport Ground Staff | 966 | 12th Pass | Active; Online Interview | Placement India |
| IGI Aviation Services | Airport Ground Staff, Loaders | 1,446 | 10th/12th Pass | Periodic recruitment; Check official website | igiaviationdelhi.com |
| Aviation Indeed | Ground Crew (Officer – Airport) | 1 | 12th Pass / Graduate | Active; Apply via Internshala | Internshala |
Job Types: Complete List of Delhi Airport Ground Staff Vacancies
Delhi Airport ground staff roles span across passenger services, ramp operations, technical support, and management functions. The following section details the key job roles available.
1. Airport Ground Staff / Customer Service Agent (CSA)
The Airport Ground Staff or Customer Service Agent is the primary passenger-facing role at the airport, responsible for ensuring smooth check-in, boarding, and arrival processes. These professionals serve as the first point of contact for travelers, handling everything from ticket verification to baggage management and passenger inquiries. The work environment is fast-paced and dynamic, operating across the check-in counters, boarding gates, and arrival halls of IGI Airport’s terminals.
This role suits candidates who have passed 12th standard from a recognized board, possess strong communication skills in Hindi and English, and have a smart personality with customer service aptitude. Freshers with 0-6 years of experience can apply. Bhartiya Airways has announced 900 openings for this role, with a salary range of ₹38,000 to ₹70,000 per month . Indo Sky Aviation has also announced 966 openings for Airport Ground Staff positions . Candidates with passports or prior experience in aviation or hospitality are given preference .
Key Responsibilities:
- Handling passenger check-in, boarding, and ticket verification
- Assisting travelers with baggage handling and resolving queries
- Ensuring compliance with airline and airport security protocols
- Coordinating with airline and airport teams for smooth operations
- Providing professional and friendly customer service to passengers
2. Helper / Handyman / Loader – Lower Class Vacancy
Helper, Handyman, and Loader positions form the essential support workforce for ground handling operations at Delhi Airport. These professionals assist in loading and unloading passenger baggage, cargo handling, aircraft cleaning, and maintaining ramp area cleanliness. These lower class vacancies provide an excellent entry point for candidates with basic educational qualifications who wish to build a career in aviation. The work environment is physically demanding, requiring stamina, attention to safety protocols, and the ability to work in shift operations.
This role suits candidates with 10th pass qualifications who are physically fit and willing to work outdoors on the airport apron. Air India SATS (AISATS) recently conducted a walk-in recruitment for Helpers (Loading/Unloading/Cleaning) with a minimum 10th pass requirement and age limit of 18-30 years . RAMP360 has also announced openings for Handyman Cum Utility Workers requiring 10th pass and knowledge of ground handling . IGI Aviation Services has approximately 429 Loader positions with 10th pass eligibility and age limit of 20-40 years .
Key Responsibilities:
- Loading and unloading passenger baggage and cargo
- Assisting in aircraft cleaning and maintenance
- Operating ground support equipment under supervision
- Ensuring compliance with safety protocols on the ramp
- Coordinating with ramp agents and ground handling teams
3. Passenger Service Executive (PSE)
Passenger Service Executives are responsible for delivering high-quality passenger handling services across all terminal touchpoints, including check-in, boarding, arrivals, and transit. These professionals manage passenger flow, assist with special needs passengers, handle documentation, and resolve passenger issues. The role requires strong interpersonal skills, attention to detail, and the ability to work under pressure in a 24/7 operational environment.
This role suits graduates with strong communication skills and a passion for customer service. RAMP360 has announced openings for Passenger Service Executives, open to both experienced candidates and freshers . Aviation Indeed has posted a Ground Crew position with responsibilities including check-in counter management, boarding gate operations, passport and visa verification, and PRM assistance . Candidates should be under 25 years with minimum height requirements (168 cm for males, 157 cm for females) and possess a passport .
Key Responsibilities:
- Handling passenger check-in, boarding, and transit processes
- Verifying travel documents including passports and visas
- Assisting passengers with special needs and wheelchair services
- Meeting arriving flights and ensuring correct baggage delivery
- Processing airline messages and resolving passenger issues
4. Ramp Staff / Turn Around Coordinator
Ramp Staff and Turn Around Coordinators are responsible for ensuring efficient aircraft turnaround operations, coordinating between various ground handling teams to minimize turnaround time while maintaining safety standards. These professionals work on the airport apron, managing aircraft parking, baggage loading, fueling coordination, and ensuring all ground services are completed before departure.
This role suits graduates with prior ramp experience. Air India SATS (AISATS) recruited Turn Around Coordinators requiring graduation with minimum 2 years of ramp experience . RAMP360 has also announced Team Leaders for Ramp and Passenger Services requiring graduation with 3 years of experience .
Key Responsibilities:
- Coordinating aircraft turnaround operations
- Managing baggage loading and unloading
- Supervising ground handling teams on the ramp
- Ensuring compliance with safety and security protocols
- Coordinating with air traffic control and airline operations
5. Load Controller / Load Control Agent
Load Controllers are responsible for calculating aircraft weight and balance, ensuring that cargo and passenger loads are distributed correctly for safe flight operations. This specialized role requires strong mathematical skills and technical knowledge of aircraft loading procedures. Load Controllers work closely with pilots, ground handling teams, and airline operations to ensure flight safety.
This role suits graduates with strong mathematical skills; AME or B.Tech preferred. Air India SATS (AISATS) recruited Load Control Agents open to freshers as well . RAMP360 has Load Controller positions requiring graduation (AME) with 3 years of experience and a valid Load and Trim license for Boeing and Airbus aircraft .
Key Responsibilities:
- Calculating aircraft weight and balance
- Preparing load sheets and trim sheets
- Coordinating cargo and baggage loading
- Ensuring compliance with aircraft loading limitations
- Liaising with pilots and ground operations teams
6. Technician / Technical Staff
Technicians maintain and repair ground support equipment, ensuring that baggage loaders, conveyor belts, pushback tugs, and other equipment are operational for flight operations. This technical role requires mechanical aptitude and knowledge of equipment maintenance procedures. The work environment is workshop-based and on the ramp, requiring technical expertise and safety awareness.
This role suits candidates with ITI or Polytechnic Diploma qualifications. RAMP360 has announced Technician positions requiring ITI/Polytechnic Diploma with 2 years of experience in equipment maintenance or technical operations .
Key Responsibilities:
- Maintaining and repairing ground support equipment
- Conducting routine equipment inspections
- Troubleshooting mechanical and electrical issues
- Ensuring equipment availability for flight operations
- Maintaining maintenance records and logs
7. Push Back Operator / Equipment Operator
Push Back Operators and Equipment Operators are specialized ramp staff responsible for operating pushback tugs to maneuver aircraft to and from parking positions, as well as operating various ground support vehicles and equipment. This role requires specialized training and valid heavy vehicle licenses.
This role suits candidates with 10th pass qualification and a valid Heavy Vehicle Driving License. RAMP360 has announced Push Back and Equipment Operator positions open to both experienced candidates and freshers with a valid heavy vehicle license .
Key Responsibilities:
- Operating pushback tugs for aircraft maneuvering
- Driving ground support equipment and vehicles
- Ensuring safe equipment operation on the ramp
- Coordinating with ground handling teams
- Maintaining equipment cleanliness and safety
8. Duty Officer / Duty Manager
Duty Officers and Duty Managers supervise ground handling operations across shifts, ensuring that all passenger services, ramp operations, and security protocols are executed according to airline and airport standards. These supervisory roles require significant experience in aviation operations and strong leadership skills.
This role suits graduates with substantial aviation experience. Air India SATS (AISATS) recruited Duty Officers requiring graduation with 5 years of experience and Duty Managers requiring 7-10 years of experience . RAMP360 has Duty Officer positions requiring graduation with 5 years of experience in ground handling .
Key Responsibilities:
- Supervising ground handling operations across shifts
- Managing team performance and service quality
- Ensuring compliance with safety and security regulations
- Handling escalated passenger issues and operational disruptions
- Coordinating with airlines, airport authorities, and regulatory bodies
Salary Table: Delhi Airport Ground Staff Salary Structure 2026
The following table provides a comprehensive overview of the salary ranges for various ground staff positions at Delhi Airport. Figures are based on current job postings, industry data, and employee-reported information .
| Post Name | Experience Level | Monthly Salary Range (₹) | Annual Salary Range (₹) | Organization / Source |
|---|---|---|---|---|
| Helper / Loader (10th Pass) | Entry Level | ₹15,000 – ₹25,000 | ₹1.8L – ₹3.0L | IGI Aviation Services, AISATS |
| Handyman / Utility Worker | Entry Level | ₹15,000 – ₹22,000 | ₹1.8L – ₹2.6L | RAMP360 |
| Airport Ground Staff (12th Pass) | Entry Level | ₹18,000 – ₹35,000 | ₹2.2L – ₹4.2L | Industry Standard |
| Customer Service Agent (CSA) | 0-6 Years | ₹38,000 – ₹70,000 | ₹4.6L – ₹8.4L | Bhartiya Airways |
| Passenger Service Executive | Fresher | ₹20,000 – ₹35,000 | ₹2.4L – ₹4.2L | RAMP360, Aviation Indeed |
| Equipment Operator / Push Back Operator | Entry Level | ₹20,000 – ₹30,000 | ₹2.4L – ₹3.6L | RAMP360 |
| Technician / Technical Staff | Mid-Level (2+ years) | ₹25,000 – ₹40,000 | ₹3.0L – ₹4.8L | RAMP360 |
| Load Control Agent | Fresher – Experienced | ₹25,000 – ₹45,000 | ₹3.0L – ₹5.4L | AISATS, RAMP360 |
| Turn Around Coordinator | Mid-Level (2+ years) | ₹30,000 – ₹45,000 | ₹3.6L – ₹5.4L | AISATS |
| Team Leader – Ramp/Passenger | Mid-Level (3+ years) | ₹35,000 – ₹50,000 | ₹4.2L – ₹6.0L | RAMP360 |
| Duty Officer / Shift Lead | Mid-Level (3-5 years) | ₹35,000 – ₹45,000 | ₹4.2L – ₹5.4L | Industry Standard |
| Floor Manager / Ground Duty Manager | Mid-Level (3-5 years) | ₹38,000 – ₹56,500 | ₹4.6L – ₹6.8L | Industry Standard |
| Supervisor | Experienced (5+ years) | ₹40,000 – ₹55,000 | ₹4.8L – ₹6.6L | AISATS |
| Duty Manager | Senior (7-10 years) | ₹45,000 – ₹70,000 | ₹5.4L – ₹8.4L | AISATS |
| Airport Manager / Station Head | Senior (8-12 years) | ₹80,000 – ₹1,20,000 | ₹9.6L – ₹14.4L | Industry Standard |
Eligibility Criteria for Delhi Airport Ground Staff Jobs 2026
| Post Name | Educational Qualification | Age Limit | Additional Requirements |
|---|---|---|---|
| Helper / Loader / Handyman | 10th Pass | 18-30 years (up to 40 for Loader) | Physical fitness; shift work flexibility |
| Ground Staff / CSA | 12th Pass | 18-30 years | Good communication skills; pleasing personality |
| Passenger Service Executive | Graduate (any stream) | 18-25 years | Passport required; height requirements |
| Equipment Operator | 10th Pass + Heavy Vehicle License | 18-30 years | Valid driving license; shift work flexibility |
| Technician | ITI / Polytechnic Diploma | 18-30 years | Relevant trade certification |
| Load Control Agent | Graduate (AME/B.Tech preferred) | 21-30 years | Mathematical skills; aircraft knowledge |
| Turn Around Coordinator | Graduate | 21-30 years | 2+ years ramp experience |
| Team Leader | Graduate | 25-35 years | 3+ years relevant experience |
| Duty Officer / Duty Manager | Graduate | 25-40 years | 5-10 years aviation experience |
Selection Process for Delhi Airport Ground Staff Jobs 2026
The selection process for Delhi Airport ground staff positions varies by employer but typically includes the following stages:
| Stage | Process | Details |
|---|---|---|
| Stage 1 | Application Submission | Online application through employer portal or job platform |
| Stage 2 | Written Examination (for IGI Aviation) | 100 questions, 90 minutes; covers General Awareness, Aptitude, English, Aviation Knowledge |
| Stage 3 | Personal Interview | Assessment of communication skills, personality, and suitability for aviation environment |
| Stage 4 | Document Verification | Verification of educational certificates, passport, driving license (if applicable) |
| Stage 5 | Medical Examination | Fitness assessment including vision, hearing, and overall physical health |
Application Process & Official Verification
The application process for Delhi Airport ground staff jobs varies by employer, with some companies conducting walk-in interviews and others accepting online applications. Candidates must strictly ensure they possess all required educational certificates, highly localized identity proofs (such as Aadhaar, voter ID), and a valid passport (where required) before initiating the process. Candidates must always rigorously verify active recruitment notifications by directly accessing official company websites or trusted job portals to ensure authentic E-E-A-T signals.
How to Apply for Delhi Airport Ground Staff Jobs 2026
Method 1: Online Application (Bhartiya Airways, Indo Sky Aviation)
Step 1: Official Source Verification
- Visit reputable job portals such as Placement India, Internshala, or the official websites of aviation companies
- Verify the authenticity of the job posting by checking employer details and contact information
Step 2: Online Registration
- Complete registration with personal details, email ID, and mobile number
- Upload an updated resume highlighting relevant skills and experience
Step 3: Application Submission
- Fill the application form with accurate educational and contact details
- Submit the application online
Step 4: Online Interview
- Shortlisted candidates will receive online interview invitations
- Ensure stable internet connection and professional appearance for the interview
Method 2: Walk-in Interview (AISATS, IGI Aviation Services)
Step 1: Monitor Official Notifications
- Regularly check the official websites of ground handling companies like AISATS, RAMP360, and IGI Aviation Services
- Note the walk-in interview dates, venues, and required documents
Step 2: Prepare Application Documents
- Duly filled application form (available on the company website)
- Updated resume
- Self-attested copies of all educational certificates
- Passport (with issue date as specified)
- Aadhaar card and voter ID for identity verification
- Caste certificate (if applicable)
- Recent passport-size photographs
Step 3: Attend Walk-in Interview
- Report to the designated venue within the specified time
- Dress professionally as per the dress code
- Carry all original documents for verification
- Complete registration formalities and appear for the interview
Step 4: Follow-up
- Note the contact details provided for follow-up
- Keep your mobile and email active for further communication
Method 3: Apply Through Company Websites (RAMP360, Aviation Indeed)
Step 1: Visit Official Company Website
- Go to the official website of the employer (RAMP360 Ground Handling Services, etc.)
- Navigate to the “Careers” or “Recruitment” section
Step 2: Complete Application
- Fill the online application form with accurate details
- Upload required documents including resume, educational certificates, and passport
- Submit the application and note the application number
Application Fee:
- IGI Aviation Services charges an application fee: ₹350 for Airport Ground Staff posts, ₹250 for Loader posts
- Other employers typically do not charge application fees
After meticulously verifying the official notifications on the respective company portals, candidates can also strategically explore equivalent verified opportunities through established job platforms:
- Naukri India – https://www.naukri.com/
- Indeed India – https://www.indeed.com
- Apna Jobs – https://www.apna.co
- Internshala – https://internshala.com/
These platforms maintain dedicated sections for aviation and airport job notifications and often provide timely alerts for new vacancies. However, candidates are reminded that these platforms should serve as discovery tools only; the actual application should be verified through official channels whenever possible.
Frequently Asked Questions (FAQs)
Q1: What is the salary of Airport Ground Staff in Delhi?
Entry-level ground staff in Delhi earn ₹18,000-₹30,000 per month. Bhartiya Airways is currently offering ₹38,000-₹70,000 per month for Airport Ground Staff positions . With 3-5 years of experience, salaries range from ₹40,000-₹70,000 per month, and senior professionals can earn ₹80,000-₹1,20,000 per month .
Q2: What is the educational qualification required for Delhi Airport ground staff jobs?
For Helper and Loader positions, 10th pass is sufficient. For Ground Staff, Customer Service Agent, and most passenger-facing roles, 12th pass is required. Supervisory and technical positions may require graduation or ITI/Diploma qualifications .
Q3: Is a passport required for Delhi Airport jobs?
Yes, for most ground handling and passenger service roles, a valid passport is mandatory. Air India SATS (AISATS) specifically requires passport with issue date March 2023 or later . Candidates without a passport should apply for one before applying.
Q4: Are there any age restrictions for airport ground staff jobs?
Age limits vary by role. For Helper positions, age limit is typically 18-30 years. For Loader positions, IGI Aviation allows up to 40 years . For Ground Staff, age limit is generally 18-30 years . For supervisory roles, age limits are higher (25-40 years) .
Q5: Is there any written exam for Delhi Airport ground staff recruitment?
IGI Aviation Services conducts a written examination covering General Awareness, Aptitude, English Language, and Aviation Knowledge . Other employers such as AISATS and RAMP360 conduct walk-in interviews without a written test . Bhartiya Airways and Indo Sky Aviation conduct online interviews .
Q6: Can freshers apply for Delhi Airport ground staff jobs?
Yes, freshers are welcome for many roles. Bhartiya Airways is hiring Airport Ground Staff with 0-6 years of experience . Indo Sky Aviation has 966 openings for freshers . AISATS Load Control Agents are open to freshers .
Q7: What is the selection process for AISATS recruitment?
AISATS conducted walk-in interviews on March 16, 2026, at Regenta Central Noida. The selection process included document verification and personal interview . Candidates were required to have a passport issued March 2023 or later and be flexible for rotational shifts .
Q8: What is the dress code for airport job interviews?
For walk-in interviews, the dress code is: Boys: Shirt, trousers, black tie, and shoes; Girls: Western formals, suit, or saree . Candidates should present a professional appearance with no visible tattoos .
Q9: How can I apply for RAMP360 Ground Handling Services?
RAMP360 has announced multiple positions including Passenger Service Executives, Equipment Operators, Handyman, Team Leaders, and Technicians. Interested candidates can apply by scanning the QR code provided in the official recruitment poster or through the online application link on their official website .
Q10: What are the working hours for airport ground staff?
Airport ground staff work in rotational shifts due to 24/7 airport operations. Shifts may include early mornings, late nights, weekends, and holidays . Candidates must be flexible and willing to work in shift operations .
Conclusion
The year 2026 presents exceptional opportunities for job seekers across all educational backgrounds to secure positions within Delhi’s Indira Gandhi International Airport, India’s largest and busiest aviation hub. From entry-level Helper and Loader roles requiring 10th pass qualifications to Passenger Service Executive and Ground Staff positions demanding 12th pass and graduate credentials, and from technical roles for ITI-qualified professionals to supervisory positions for experienced aviation personnel, Delhi Airport ground staff jobs offer a comprehensive spectrum of career pathways in the aviation industry.
The current active recruitment drives, including Bhartiya Airways’ 900 vacancies paying up to ₹70,000 per month, Indo Sky Aviation’s 966 openings, and the recently concluded AISATS mega walk-in, demonstrate the sustained demand for skilled ground handling professionals at Delhi Airport. Organizations like RAMP360 and IGI Aviation Services continue to recruit periodically, ensuring a steady flow of employment opportunities throughout the year.
The aviation industry’s rapid expansion, combined with Delhi Airport’s status as a premier international gateway, makes ground staff employment more attractive than ever. The dynamic work environment, exposure to international operations, competitive compensation packages, and clear career progression pathways position Delhi Airport as a premier employer for job aspirants in 2026.
Disclaimer
• This article is for informational purposes only.
• Job availability, salary, and eligibility may vary depending on the employer, recruitment policy, and location.
• Readers are strongly advised to always verify all details through official recruitment channels before applying.
